Coaching thatreally helps you.
Lyra offers a comprehensive Employee Assistance Program that supports employees, managers and entrepreneurs at all levels. With our experienced coaches, we are ready to guide you and help you achieve your goals.
We support over 1500 organizations and help over 4 million employees.
Free access
Help with your mental and emotional health how, when and where you need it.
No waiting lists
Fast and effective help that's right for you. Also for the family members who live with you.
Anywhere, anytime
Speak to us via phone, video, or face-to-face, for support that best suits your needs.
Let's say you're struggling with something and want our help, whether that's advice or a coach. How does that work then?
Explorative first session
We always start with an exploratory conversation with you. We don't work with extensive intake questionnaires; we think that's a waste of your and our time. In this session, we’ll ask the questions that matter, always with respect, a healthy dose of humour, and your wellbeing as our priority.
Appropriate sequel
We've spoken to each other and it's starting to become clear what you need. Perhaps you were already helped with the first coaching interview. You can also have more conversations with this coach over the phone or online. If you want to continue face to face, we will refer you.
Tailored process
You will work with your own coach. We adapt to what you want to achieve. We'll also give you some homework between conversations; a thinker, something to read, or an exercise. You’ll learn what works best for you. We believe that controlling your life is key. So this is also what we aim for: you back in control.
Retrospect
What has this process been like for you? Did you achieve what you wanted to achieve? Give us feedback on what has helped you and what we can improve. You can always get in touch again if you need to.
Hanan Haddouch
Psychologist
Fleur
Client
Jarek Kotal
T&D Manager NL/FR bij Grolsch
You can come to us for work, private life, your mental and emotional health, headaches about your relationship and yes, what not really?
Stel, je zit ergens mee en wilt onze hulp, of dat nu advies is of een coach. Hoe werkt dat dan?
Verkennend gesprek
We starten altijd met een verkennend gesprek met jou. We werken niet met uitgebreide intake vragenlijsten; dat vinden we zonde van jouw en onze tijd. In dit gesprek prikken we, porren we en vragen we stevig door. Altijd met respect, een gezonde dosis humor en met jouw welzijn op de eerste plek.
Passend vervolg
We hebben elkaar gesproken en het begint duidelijk te worden wat je nodig hebt. Misschien was je al geholpen met het eerste coachgesprek. Je kunt telefonisch of online ook meer gesprekken hebben met deze coach. Mocht je face to face verder willen, dan verwijzen we je door.
Traject op maat
Je gaat aan de slag met jouw eigen coach. We schakelen mee met wat jij wilt bereiken. We geven je ook tussen de gesprekken door wat huiswerk mee; een doordenker, iets om te lezen of een oefening. Je gaat merken wat werkt voor jou. We geloven dat regie over je eigen leven de sleutel is. Dit is dus ook waar we op koersen: jij weer in controle.
Terugblik
Hoe is dit traject voor je geweest? Heb je bereikt wat je wilde bereiken? Geef ons feedback wat je heeft geholpen en wat we kunnen verbeteren. Je kunt altijd weer contact opnemen als je daar behoefte aan hebt.
This is our fantastic team of coaches, trainers and therapists.
Join us!
We are always looking for enthusiastic, decisive and flexible coaches and therapists.
You may still have questions.
Is your question not listed? Then get in touch with us. On weekdays between 9 a.m. and 5 p.m., you can use the live chat.
Yes, all your family members (children aged 16 and over) can also use our services. The prerequisite is that they live in your home.
No. Your employer or insurance company pays. They have a contract with us. So our services are free of charge for you.
We can have conversations in Dutch and English.
We schedule an hour for a coaching interview, but sometimes you can finish faster. In terms of frequency: we usually schedule an interview once every 14 days. In between, you have homework assignments or some reading to get started.
Our coaches will work out a clinically appropriate number of sessions for you, but often, most people require around five or less.
If it there isn't a match with your coach, that is not beneficial to your process. Let us know and we will discuss it. And if necessary, we will arrange another coach.
Yes, our services are always independent and 100% confidential! With one exception: if there is a danger to yourself or others, then we may need to involve third parties, but we will discuss this with you.
We offer short-term solution-oriented coaching and counselling. If during the sessions you find out that you need more therapy, we will refer you (unless you are entitled to more long-term guidance through Lyra) through your employer. If you would like telephone counseling sessions to bridge the gap, we offer that possibility.